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Northgate Retail — 240-camera surveillance estate

A inherited analogue system with unreadable footage and no retention policy, replaced with a segmented IP estate and centralised review.

ClientNorthgate Retail
LocationManchester, UK
Delivered2025
Northgate Retail — 240-camera surveillance estate

Northgate inherited an analogue DVR system across 14 stores. Footage was often unusable at the exact moment it was needed, and each store managed its own passwords and hard drives.

Approach

We surveyed every site, produced a camera schedule driven by actual incident types, and installed 240 IP cameras on isolated VLANs with edge recording and central retention. Store managers get a simple review interface; loss prevention gets cross-site search.

Result

Successful evidence retrieval rose from 40% to 96% of requests, and the estate passed its first external audit without findings.

240 cameras across 14 stores
96% evidence retrieval success
Audit passed with zero findings
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