Managed IT & Cloud
Proactive monitoring, patching, backup and helpdesk for the systems we install — with named engineers and response times in writing.
Support should be measured, not promised. Our managed care plans publish response and restoration targets, monitor every device we are responsible for, and report monthly on what was fixed before it became a ticket.
What is covered
Network and firewall monitoring, firmware and patch management, backup verification, camera health checks, certificate and domain renewals, and a helpdesk staffed by the engineers who built your system.
Cloud without the lock-in
Microsoft 365, Azure, AWS and private hosting, sized honestly. We document the exit path before we recommend the entry.
Capabilities included
- 24/7 monitoring and alerting
- Patch, firmware and lifecycle management
- Backup and disaster-recovery testing
- Helpdesk with published SLAs
- Microsoft 365 and Azure administration
- Quarterly technology reviews
What you receive
Need this scoped for your site?
We will survey, propose fixed scope and explain the trade-offs in plain language.
How this looks in production
Metro Logistics — multi-site SD-WAN rollout
Eight depots, one flat network and a nightly backup window that never finished. We replaced the lot with a segmented SD-WAN estate in eleven weeks.
Lumen Campus — Wi-Fi 6E across three buildings
Predictive design, 180 access points and clean roaming for 4,000 daily devices — without ripping out the existing fibre.
Ready to modernise the infrastructure your business runs on?
Tell us what is slowing you down. We will come back within one business day with a clear next step — usually a 30-minute call and a free site assessment.